Support

Cases

No ticketing system yet — there's nothing to log in to see. Every request goes straight to a person, and you'll hear back the same way: directly, not through a case number.

If you need to open something, or check on something you already sent us, the same form gets you a real reply either way.

A case number is useful when a request has to survive being handed between people who don't otherwise know it exists. At our size, the person who reads your message is usually the same person who acts on it — the tracking overhead has nothing to do, so we haven't built it.