Support

Platform Support

Help with PhotoSense, our live platform.

Questions about PhotoSense — uploads, face-match search, studio accounts — go straight to the team building it. We don't have a self-serve help center yet, so every question gets a real answer from someone who wrote the code.

That's a genuine trade, not just a smaller team's limitation: a support agent working from a script can only tell you what the script covers. Someone who built the matching pipeline can tell you why it behaved the way it did, on the first reply.

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