Support
Platform Support
Help with PhotoSense, our live platform.
Questions about PhotoSense — uploads, face-match search, studio accounts — go straight to the team building it. We don't have a self-serve help center yet, so every question gets a real answer from someone who wrote the code.
That's a genuine trade, not just a smaller team's limitation: a support agent working from a script can only tell you what the script covers. Someone who built the matching pipeline can tell you why it behaved the way it did, on the first reply.
